Using the Library : Reservations

What if the item I want is on loan?

Items can be reserved through the Click and Collect or the Click and Post Services. These services are aimed at those who wish to access books, especially those that are only available in print format, but do not need to come into the Library to study. Anyone booking a study space can browse the shelves and borrow books themselves using the self service kiosks.

Click and Collect:

  • If you can travel to campus safely please use the Click and Collect service.
  • Where a copy is on the shelves we will aim to make it available for collection within 1 working day
  • If all copies are on loan then a copy will be recalled from a current borrower
  • We will email you to let you know when an item is available for collection. You have 5 days in which to collect it before it is placed back on the shelves for others to borrow/reserve.

Click and Post:

  • This service is intended for those who cannot travel to campus to collect items safely.
  • We aim to get items that are on the shelves packed up and sent off to you within 1 working day.
  • Where all copies are on loan an item will be recalled from a current borrower.
  • We will email you to let you know when an item is on its way to you.

Where do I collect my Click and Collect item?

When you receive an email notifying you that your reserved Click and Collect item is available then you can collect it from the Welcome Desk within 5 days of being notified. You must provide your ID card . The item will already be checked out to your account but the Welcome Desk staff will need to be sure they are giving items to the correct person.

What if an item I have borrowed is reserved by someone else?

When this happens you will receive an email notifying you that the items has been recalled and the due date amended.

This notice gives you a further seven days to return the item to us, either in person or by post if you are unable to visit the Library.