Using the Library : Reservations

What if the item I want is on loan?

Items can be requested through the Click and Collect or the Click and Post Services. 

Click and Collect:

  • If you can travel to campus please use the Click and Collect service.
  • Where a copy is on the shelves we will aim to make it available for collection within 1 working day
  • If all copies are on loan then a copy will be recalled from a current borrower
  • We will email you to let you know when an item is available for collection. You have 5 days in which to collect it before it is placed back on the shelves for others to borrow/reserve.

Click and Post:

  • This service is primarily intended for those who cannot travel to campus to collect items or who are studying remotely but may be used by any registered member of the university.
  • We aim to get items that are on the shelves packed up and sent off to you within 1 working day.
  • Where all copies are on loan an item will be recalled from a current borrower.
  • We will email you to let you know when an item is on its way to you but delivery times may vary, though we hope no more than 3-5 days.

Where do I collect my Click and Collect item?

When you receive an email notifying you that your requested Click and Collect item is available then you can collect it from the Help Desk within 5 days of being notified. You must provide your ID card . The item will already be checked out to your account but the Help Desk staff will need to be sure they are giving items to the correct person.

What if an item I have borrowed is requested by someone else?

When this happens you will receive an email notifying you that the items has been recalled and the due date amended.

This notice gives you a further seven days to return the item to us, either in person or by post if you are unable to visit the Library.