Service Standard: IT Issues

You Said

Working out how to add more printing credits was confusing, and when the online service wasn’t working the machines only took cash which made the process quite long winded

 

 

 

We have moved to a new print management system as part of the University's drive to go cashless. We have also passed your feedback onto the ICT department and created our own video and printed guide for topping up credit.

You Said

 

  Printer service should be always available by cash

 

 

 

In the last few years there has been a push towards cashless payment models. If you have any feedback about the printing service please contact the ICT Support Desk. 

Contact us

 

 

Email library@brunel.ac.uk

Telephone +44(0)1895 266141

SMS +44(0)203 3222298

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