Freepost Book Return Service: Overview


The Library has put in place a freepost book return service, partnering with clicksit and collect+.

Please read the instructions on how to use this service or watch the instructional video. Please also see the FAQ tab for any questions regarding using this service.

Instructional video


Step 1 Generate a free post label
  • go to
  • type in your Brunel email address ……, click submit.
  • either open the popup to view your label or check your emails for an email from Brunel University London <> use the link provided to view the label.
Step 2 Package the books
  • print out the label.
  • package the book correctly max 10kg dimensions 50x50x60cm. (If the books you want to return exceed the 10kg weight limit, please repeat step 1 and 2 to generate a second label and parcel to send.)
Step 3 Posting the package
  • locate your nearest collect+ collection point. Go to or click the store locator link in the email, search by postcode or place to find closest collection point.
  • take your parcel complete with label attached to your nearest collect+ collection point.
  • Get a receipt and use the tracking number provided to track your parcel or use the track button in the email received.

Contact us




Telephone +44(0)1895 266141

SMS +44(0)203 3222298


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