Need help in the Library?
For anything library related please ask a member of staff at the Help Desk or ask us online below.
For more in depth support, contact your Subject Librarian, who can help you with:
LibSmart in the Learning Commons
Subject Librarians offer a drop-in service at the LibSmart Point in the Learning Commons Level 1 Library at the following times:
Alternatively contact your Subject Liaison Librarian by email for an appointment.
What is ASK?
The ASK team, based in the Library, are here to help support you in developing essential skills for university study, from how to make the most of lectures, manage your time and communicate effectively to how to think critically, write academically and use maths, numeracy and statistics.
For more information on getting started for University studies see ASK's Headstart website.
What can ASK do for you?
What is Blackboard Learn?
Your Virtual Learning Environment (VLE). How your tutors use it will vary from course to course and module to module, but you’ll find lecture slides, useful resources, assignments and interactive elements in your modules.
Where do I log in?
You will find links to Blackboard Learn on various University webpages. Log in using your student ID number and network password.
Where do I find my content?
A list of the modules on which you are enrolled appears on the left-hand side of the screen. Central (Library, timetabling, ASK, etc) or administrative organisations, in most cases, appear on the right.
Who do I contact for help?
If you have a general query, you can ask at the Student Centre. Issues with network credentials and passwords should be directed to the Computer Centre. Questions about content within the VLE should go to your Department.
How do I get network access?
Your network username and password are available from the Brunel Network account task on eVision, after completion of your provisional registration task.
This username and password will enable you to login to the network to access: intranet, e-Library, timetabling and the Connect portal.
Use your student number and network password to access @my.brunel email services and Blackboard Learn.
The Connect team can be contacted via the Connect portal and there is lots of help and useful advice there. They provide a walk-in support service for network services in the Connect room Bannerman 005 (just outside the library), for opening times please check the Connect portal.
The Computing Support team is located on the Ground Floor of the Library. Contact details are: